aau9 Terms & Conditions

Last updated: 2026. These terms may change at any time.

Important Notice: By creating or continuing to use an account on the aau9 platform, you confirm that you have fully read, understood, and agreed to abide by these terms and conditions. You must be 21 years of age or older.

1

Definitions & Interpretation

The following terms are used with specific meanings throughout this document:

"Platform" refers to the aau9 website (aau9.lat) and all its services.
"User" or "Member" refers to any person who has created an account or is using the service.
"We", "Our" refers to aau9 and its operating authority.
"Account Balance" refers to the total of deposited funds and earned bonuses.
"Bonus" refers to promotional credits, cashback, or any other financial benefit.

2

Eligibility & Age Requirement

To use the aau9 platform, you must meet the following conditions:

You must be 21 years of age or older.
You must be legally eligible to participate in online gaming.
You may have only one account — multiple accounts are prohibited.
All information provided at registration must be accurate and complete.
You may not operate an account on behalf of or as a representative of another person.

Warning: If an account is created using false information, aau9 reserves the right to close that account at any time and forfeit its balance.

Financial Rules

Deposits, Withdrawals & Payment Terms

3

Deposits

The following methods are available for depositing funds at aau9: bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (৳).

Item	Details
Minimum Deposit Amount	৳300 (per method)
Accepted Methods	bKash, Nagad, Rocket
Currency	Bangladeshi Taka (৳ / BDT)
Processing Time	Usually instant

You must use a mobile banking account registered in your own name when making a deposit. Transactions from third-party accounts are not permitted and such deposits may be cancelled.

4

Withdrawals

The following rules apply when withdrawing funds from your account:

Minimum withdrawal amount: ৳800.
Withdrawals can only be made using the same method used for the deposit (bKash, Nagad, or Rocket).
Under normal circumstances, withdrawal requests take up to 1 hour to process.
An identity verification process may need to be completed before withdrawing.
To withdraw bonus balance, the wagering requirement must be met (see Section 5).
aau9 reserves the right to place withdrawals on hold in cases of suspicious transactions.

5

Bonuses & Wagering Requirements

aau9 offers a welcome bonus of up to 150% on your first deposit, up to a maximum of ৳5,000. A 20x wagering requirement must be met before the bonus can be withdrawn.

Example: Depositing ৳1,000 gives you a ৳1,500 bonus, making your total balance ৳2,500. Wagering for the ৳1,500 bonus: ৳1,500 × 20 = ৳30,000 must be wagered.

Additional bonus rules:

The wagering calculation is based on the bonus amount only — not the deposit and bonus combined.
Each promotion may have a specific expiry period; unused bonuses will be cancelled once they expire.
The welcome bonus is given to each account only once.
Specific game restrictions may apply when using a bonus.
aau9 reserves the right to change, suspend, or cancel any promotion.

Account & Security

Account Management Rules

6

Account Security & Responsibility

Keeping your account secure is your own responsibility. aau9 will never ask for your password or OTP by phone or email.

Keep your account login details completely confidential and do not share them with anyone.
If you suspect unauthorized access, notify our support team immediately.
Always log out after using a public or shared device.
You are responsible for all activity carried out from your account.

7

Prohibited Activities

The following activities are strictly prohibited on the aau9 platform and may result in account closure and balance forfeiture:

Creating or operating multiple accounts.
Coordinated strategic betting to exploit the bonus system (Bonus Abuse).
Using software, bots, or automated methods to play.
Using the platform for money laundering or financial fraud.
Attempting to hack, crack, or breach platform security.
Harassing or defrauding other users.
Using a false identity or fake documents.

8

Account Suspension & Closure

aau9 may temporarily or permanently suspend or close an account in the following circumstances:

Involvement in the prohibited activities listed above.
Failure to pass the KYC verification process.
Extended inactivity (no activity for a specified period).
The user requests account closure themselves.
A self-restriction request is made under responsible gaming.

The opportunity to withdraw a valid balance will be given before account closure, unless a forfeiture decision has been made due to a rule violation.

VIP & Responsibility

VIP Program & Responsible Gaming Policy

9

VIP Program Terms

aau9's VIP program has four tiers. Weekly cashback benefits are available at each tier:

Tier	Weekly Cashback
Bronze	Up to 0.2%
Silver	Up to 0.5%
Gold	Up to 0.8%
Platinum	Up to 1.0%

Progression to a higher tier is determined by your overall activity and consistency. Cashback eligibility conditions and timelines may change, and the latest information will be displayed on the site.

10

Responsible Gaming

aau9 believes in responsible gaming and is committed to ensuring a safe and controlled gaming experience for users.

You can set your own deposit and wagering limits.
Temporary or long-term Self-Exclusion requests can be made.
If you notice signs of gaming addiction, notify our support team immediately.
Only those aged 21 or older may use this platform.

For more information, visit our Responsible Gaming page.

Legal Provisions

Privacy, Liability & Dispute Resolution

11

Privacy & Data Protection

aau9 gives the highest priority to protecting users' personal information. We use SSL encryption and modern security technology to keep your data safe.

Your personal information will not be sold to any third party.
Data may be used to meet legal obligations and improve services.
To learn more about how your information is used, read our Privacy Policy.

12

Intellectual Property

All content on the aau9 platform — logos, designs, software, text, graphics, and other elements — is the intellectual property of aau9 or its licensors. Copying, redistributing, or using them for commercial purposes without prior written permission is strictly prohibited.

13

Disclaimer & Limitation of Liability

aau9 bears no responsibility in the following circumstances:

Loss caused by internet connection disruption or technical issues.
Account information being leaked due to the user's own negligence.
Loss during unexpected system downtime or maintenance periods.
Loss caused by failure of a third-party service provider.
Any circumstances beyond our control (Force Majeure).

Note: Gaming is inherently risky. Only wager money you can afford to lose.

14

Complaints & Dispute Resolution

If you have a complaint or dispute, follow the process below:

Step 1: Report the matter to our 24/7 live chat support.
Step 2: If not resolved via live chat, send a written complaint to [email protected].
Step 3: aau9 will provide a written response to the complaint within 7 business days.

During dispute resolution, both parties will attempt to reach a solution through good-faith discussion. aau9's final decision is binding.

15

Changes to Terms & Validity

aau9 reserves the right to change, modify, or update these terms and conditions at any time. A notice will be posted on the site for important changes.

Continuing to use the platform after any changes means you accept the new terms.
Visit this page regularly and stay informed about the latest updates.
If you do not agree with the changed terms, you may request to close your account.

If any part of these terms is considered invalid, the remaining parts will remain fully in effect.

16

Support & Contact

If you have any questions or need clarification about these terms, please contact our support team:

24/7 Live Chat — directly from any page on the site.
Email: [email protected]
Support is available in both Bengali and English.